Meet The Team

Pier1’s Award Winning Team

Established in 2019, Pier1 Bathrooms brings the world of high-end luxury bathroom design to Brighton & Hove, and beyond. We make bathrooms our sole focus so that we can provide the specialist service and expertise required to create bathrooms that will truly inspire and impress.

We understand that planning a new bathroom can be a significant investment combined with a desire for the finer things in life. Come and visit our flagship showroom in Hove, it is just a short drive from Haywards Heath, Worthing and surrounding towns in East Sussex. It will give you a first-hand idea of the quality of products we supply and their exceptional finish. Our team of expert bathroom specialists offer a complete end-to-end service in delivering your dream bespoke bathroom.

Pier1 Bathrooms supply, design and install the finest quality bathroom products from leading and emerging suppliers in the industry. Whatever the type and size of your project, we can deliver the perfect bathroom to complement your home and lifestyle.

Steph

Director

Steph took over the directorship of Pier1 from her husband, Angus, in 2022. A psychologist by profession, Steph has spent the past 12 years as an academic, researching the dynamics of high-performing teams within the context of surgical care. Now fully dedicated to the family business, Steph is passionate about the belief that a thriving company is built on a happy and healthy workforce. She places great importance on the fundamental values of effective communication, shared decision-making, and teamwork.

Steph is in the showroom every weekday, engaging with customers and brainstorming with the close-knit team at Pier1. She takes immense pride in her award-winning team and the exceptional quality of customer service they consistently deliver. She likes to stay involved in the details and progress of every project, regardless of its size or scope, ensuring that the high standards of Pier1 are always upheld.

In her spare time, when she isn’t busy with her young children, Steph maintains her academic interests and can often be found with her head buried in a book, continuing her passion for learning and growth.

Rosie

Showroom Manager

Rosie has been with Pier1 since its inception in 2019 and leads the team with her remarkable flair for all things interior, exceptional people skills, and unwavering commitment to excellence. Having put many of Pier1’s processes and company values in place herself, her commitment to our first-class service remains at the heart of everything she does. Her significant contributions to the industry were recognised when she was awarded ‘Rising Star’ at the 2023 KBB Design Awards, one of the most prestigious events in the design calendar.

In addition to her management responsibilities, Rosie is a senior designer with a growing portfolio of stunning bathrooms. Her design expertise has earned her accolades and visibility, with several of her bathroom projects featured in leading industry publications, including ‘Ideal Home Magazine’ and ‘Kitchens, Bathrooms and Bedrooms.’

Growing up in a family of tradesmen and working closely with them, Rosie has extensive experience in the installation process. She has an in-depth understanding of the plumbing and fitting process and incorporates this into her design ideas to provide innovative solutions that recognise the importance of getting the technical specification right for a seamless fit.

In her spare time, Rosie enjoys staying active by keeping fit at the gym, as well as engaging in painting and upholstery projects.

Imman

Senior Designer

Imman is an award-winning designer with a wealth of experience in high-end interior design and is the latest addition to our growing team. Bathrooms are Imman’s true passion, but her expertise extends across a range of interior spaces meaning her product knowledge and ability to find solutions to the trickiest of design challenges are second to none. Imman’s dedication to conceptual design, combined with her conscientiousness, creativity, and intuitive approach, allows her to craft innovative and visually stunning spaces that exceed clients’ expectations. By actively collaborating with clients and incorporating their feedback throughout the design process, she ensures that every project is meticulously tailored to reflect the client’s unique preferences and requirements.

One of Imman’s key strengths lies in her ability to build and maintain strong, lasting relationships with both clients and colleagues. She thrives in fast-paced environments, and her commitment to delivering exceptional results drives her to go above and beyond to meet project deadlines without ever compromising on quality or attention to detail. Her calm and composed demeanour under pressure makes her a reliable partner for even the most complex projects.

Outside of work, Imman loves to embrace nature and can often be found exploring the shores of Sussex on her paddle board.

Lilly

Senior Designer

Lilly started her design journey with five years of experience as a visual merchandiser for high-end retail brands. She then continued on to study Interior Design, followed by two years of designing fully bespoke kitchens, securing a prestigious KBB Design Award in the process. With a love of all things design, she has now joined the world of bathrooms, using her project management skills and technical knowledge from her kitchen design experience.

Her keen eye for colours, textures, and styles allows her to work harmoniously with her clients, offering creative and tailored solutions for all their individual requirements. She is passionate about staying on top of the latest trends, new product offerings, and innovative design concepts. Her biggest joy is creating one-of-a-kind spaces for adventurous clients who seek something truly unique and personal.

Lilly has fantastic people and communication skills, building strong relationships and seeing many of her clients return to request her help with subsequent projects. She loves to travel in her spare time, drawing design inspiration from all over the world, whether it’s the vibrant markets of Marrakech, the sleek architecture of Scandinavia, or the rich cultural heritage of Asia. Her diverse experiences continually fuel her creativity and passion for design.

Leanne

Head of Operations

In her previous role in financial services, Leanne developed an extensive skill set, overseeing and coordinating operations across a large company with multiple assets. She excelled at ensuring effective controls and procedures were in place, which enabled the smooth functioning of complex processes. Leanne brings this strong organisational ability to our small team, streamlining our operations and ensuring that every step of the customer journey — from ordering products to managing delivery schedules and handling logistical issues — is handled efficiently.

Her meticulous attention to detail and strategic planning skills provides invaluable support, allowing the entire team to function at its best. She is dedicated to maintaining the exceptional standard of after-care service we are known for by consistently anticipating potential challenges and proactively resolving them. Leanne’s ability to manage multiple tasks simultaneously and her talent for organising resources ensures all details are meticulously covered, while customers are kept informed and updated throughout their experience.

Since joining the company, we have discovered that Leanne also has a secret talent and eye for design! As a result, she is often the sounding board for the design team and takes charge of dressing and updating the showroom.

Emily

Accounts

Emily brings over 15 years of accounts experience, the majority of which has been within the construction industry. Her sharp eye for detail, combined with her methodical and highly organised approach, makes her an indispensable asset to the Pier1 team. Emily expertly manages all payments and supplier accounts, ensuring that everything behind the scenes operates seamlessly. Her meticulous oversight allows us to consistently deliver the exceptional customer service for which we are renowned. Emily’s boundless enthusiasm and innovative mindset are evident in our team meetings, where she continually offers fresh ideas and strategies, always aiming to foster a culture of continuous improvement. She also excels at maintaining strong, positive relationships with all our suppliers.

Her expertise goes far beyond basic account management; she plays a crucial role in streamlining our financial processes and enhancing overall efficiency. Emily’s proactive approach and problem-solving skills are vital to ensuring smooth, uninterrupted operations.

Outside of her professional commitments, Emily is a passionate runner. When she isn’t in the showroom, she is often found running along the scenic Brighton and Hove seafront, embracing her love for fitness and the outdoors.

Request a callback or simply speak to one of our team: 01273 713185

Be inspired – relax, revive, replenish and refresh with our stunning bathroom ideas

A room that’s so often over-looked, we firmly believe that every bathroom, no matter how big or small, or how practical it needs to be, can be transformed into a space where you find the sanctuary and serenity you crave, adding a touch of luxury to the start and end of your day. Peruse some of our bathroom ideas and inspiration for all styles and specifications, and visit our recent project page.

Meet The Team

Pier1’s Award Winning Team

Steph

Director

Rosie

Showroom Manager

Imman

Senior Designer

Lilly

Senior Designer

Leanne

Head of Operations

Emily

Accounts

Request a callback or simply speak to one of our team: 01273 713185

Be inspired – relax, revive, replenish and refresh with our stunning bathroom ideas

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