Design Assistant Job Vacancy

Design Assistant

Reporting to: Store Manager

Who we are

Pier1 Bathrooms is an award-winning, design-led bathroom showroom based in Hove, specialising in high-end, thoughtfully designed spaces. As KBB Bathroom Retailer of the Year 2024, we pride ourselves on delivering an exceptional client experience, underpinned by strong design expertise, clear communication, and a collaborative team culture.

We create beautifully considered bathrooms that balance aesthetics, functionality, and longevity, working with a diverse client base – from private homeowners to developers and designers.

While we offer supply-only, our speciality lies in our end-to-end design service. We guide clients from initial inspiration through to fully resolved CAD designs, carefully specified products, and installation-ready technical packs – simplifying what can often be a complex process.

At our core, we are a team that values high standards, attention to detail, and continuous improvement – creating a showroom environment that is both professional and genuinely enjoyable to be part of.

Role Overview

The Design Assistant supports the Sales Designers in delivering high-quality, design-led bathroom projects and an exceptional client experience.

This is a development role, ideal for someone looking to build a career in bathroom design and sales. You will gain hands-on experience across all stages of the design and sales process, with a clear pathway to managing your own clients and projects over time.

Key Responsibilities

1. Design & Project Support

• Train in producing designs using our CAD software
• Assist Sales Designers in preparing CAD designs in line with the Pier1 design process
• Support with mood boards, sample selections, and presentation materials
• Help prepare technical drawings, specifications, and installation packs
• Attend site visits where required to support measurements and information gathering
• Ensure all project information is accurate, organised, and up to date

2. Client Experience

• Support client consultations in the showroom, helping to create a welcoming and professional environment
• Confidently welcome prospective clients and clearly explain the Pier1 service and offering
• Assist with follow-ups, quotations, and day-to-day client communication
• Ensure clients are kept informed and supported throughout their journey
• Learn to interpret client briefs and contribute ideas as confidence grows

3. Commercial & Administrative Support

• Assist with generating quotations, processing orders, and managing invoices
• Support the team in tracking leads and project progress
• Help ensure products are ordered correctly and on time
• Develop strong product knowledge across all ranges

4. Communication & Team Contribution

• Communicate professionally with clients, suppliers, and the wider team
• Support Sales Designers and the Operations Manager with project coordination and updates
• Work collaboratively within the team, contributing to a positive, high-performing environment
• Take a proactive approach to learning, development, and continuous improvement

Standards & Showroom

• Help maintain the showroom to a premium standard, reflecting the Pier1 brand
• Ensure all client interactions are professional, warm, and attentive
• Stay up to date with product knowledge and design trends
• Follow company processes accurately and consistently
• Support general showroom organisation and presentation

IT Systems

• True Blue – generating quotations and invoices
• Microsoft Office 365 (Excel, Word, Outlook)
• CAD design software – Virtual Worlds (training provided if required)

What we’re looking for

We are looking for someone who:

• Has a genuine interest in design and interiors
• Is organised, detail-oriented, and takes pride in their work
• Is proactive, enthusiastic, and keen to learn
• Communicates clearly and professionally
• Works well within a team and contributes positively
• Is confident using systems and willing to learn new software
• Takes ownership of their role and shows initiative
• Is looking to develop into a Sales Designer role over time

Essential Requirements

• Full UK driving licence (preferred but not essential)

Working Conditions

• Full-time (part-time considered)
• 5 days per week, 9:00am–5:00pm
• Weekend working (10:00am–4:00pm) on a rota basis, with a day off in lieu during the week

What we offer

• Competitive base salary (dependent on experience)
• Bonus structure linked to team performance
• Pension
• 28 days holiday including bank holidays
• Additional benefits including birthday leave and Christmas closure
• Clear progression path into a Sales Designer role
• Opportunity to learn within an ambitious, award-winning business
• A supportive team and business that genuinely cares

How to Apply

If you would like to apply, please send your CV and a cover letter outlining why you would be a great fit for the role to info@pier1bathrooms.com.