Podcast: The new online threat

Joining the KBB Podcast Panel

Each week the KBB Podcast brings together leading voices from across the kitchens and bathrooms industry to explore the challenges, trends, and shifts shaping the sector.

In this episode, the panel discusses the changing online threat facing independent KBB showrooms, exploring how price comparisons, direct-to-consumer selling and AI-led search are impacting retailers, suppliers, and the wider industry.

Steph Warner, founder of Pier1 Bathrooms, joins the discussion alongside industry peers to share insight from a design-led, luxury bathroom perspective. The panel considers whether the greatest online threat is no longer simply cheaper products, but AI platforms influencing where consumers research, plan and ultimately buy their kitchens and bathrooms.

Listen to the full episode here:

Or find it on Apple Podcasts, Spotify, or YouTube by searching “kbbreview podcast”.